|Title||Start Date & Time||End Date & Time|
|Service Issue Updated: Apple Mail not receiving email for Office 365 Email accounts||Tuesday, August 1, 2017 - 4:21pm|
|Service Issue Reported: JMP Licenses for Mac is invalid||Friday, August 18, 2017 - 9:00am|
Design thinking is a creative approach to solving wicked and complex problems by understanding people’s needs and forming insights to meet those needs. The ATDT can facilitate and host design thinking experiences for you and your team. Such an experience will allow you to use the collective brainpower of the ATDT members and other campus individuals to generate concrete ideas for how to address your wicked problem. Contact us with your wicked problem!
Challenge: What technical services might students need from CU-Boulder’s Office of Information Technology?
Approach: The clients wanted a user-centered approach to understanding what technical services CU-Boulder students might need from OIT. The ATDT put together a custom design thinking experience to support this effort. Read more
Challenge: How might we design a classroom observation service that would attract and be meaningful for diverse A&S faculty?
Approach: The ATDT brainstormed solutions around the initial design challenge. Several ideas were generated then clustered into meaningful themes: link service to improving learning, faculty/cross-disciplinary network, student involvement, data visualizations, data to include, link to other data sources, operational ideas, and promotion/endorsements. Read more
Challenge: How might we design a high-quality self-paced learning experience?
Approach: The ATDT and customer brainstormed solutions around the initial design challenge. Several ideas were generated and clustered into meaningful themes: multimodal content, groups, video quizzing, assignment types and real world learning, student/instructor interaction, modified course delivery, differentiating, support, student-generated content, peer learning, student feedback and mindful course evaluation, and course models. Read more
Challenge: How might we better manage our work?
Approach: The ATDT and ATAP team brainstormed solutions around and organized into themes: fulfillments, time tracking and opportunities to reflect, choice, collaborations, vendors, focus on teaching and learning, prioritization, additional personnel, incentives and work distribution. Read more
Challenge: How might we create opportunities for more people on campus to gain core business competencies?
Approach: OPI approached the ATDT with the following challenge: people on campus would benefit from gaining core business competencies. However, designing for individuals who work full time might be challenging. How could we do this in a way that’s fun, exciting, compelling, interactive and yet effective and concise? Read more
Challenge: How might we create exciting and accessible visitor experiences that bring these science stories to life?
Approach: For this design challenge, our task was to brainstorm and prototype a visitor experience for three specific stories of symbiosis that will be featured in a 2017 exhibit at the CU Museum of Natural History. The Museum invited a number of staff and external stakeholders to participate in the design challenge. Read more
Challenge: How might we promote a culture of collaboration with the community, within the CE division, and with main campus?
Approach: The ATDT facilitated a design thinking workshop at the Continuing Education all staff. This activity was evidence-based and leveraged data collected ahead of the workshop to ideate on the challenge of collaboration. Read more
Challenge: How might we elegantly, efficiently, and accurately capture student attendance at Office of Institutional Equity and Compliance (OIEC) events?
Approach: In an effort to find a way to efficiently and accurately document students’ attendance at on-campus training events, the ATDT coordinated an effort that brought together OIEC and other campus units, contributing to a rich design thinking experience to generate ideas and inform a solution. Read more