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  1. Outgoing Caller ID Preference Selection

    accounted for in the networking budget. This service enhancement aligns with the current Flagship 2030 ... Overview In May 2011, OIT enhanced the campus caller ID service to, by default, show ... Caller ID Service Enhancement Offers More Options In May 2011, OIT enhanced the campus caller ID service ...

    08/09/2017 - 9:30pm

  2. Network Troubleshooting

    Having trouble with connecting to the campus network, wired or wireless internet? Fill out ...

    07/19/2017 - 9:44am

  3. VPN- How It Works

    have all of their internet traffic routed through the CU Boulder network. The Limited VPN service ... networked devices (e.g. printers, Apple TV). Only on-campus Internet services and library resources ... Off-campus connectivity Users connected to the general use VPN service ( will ...

    04/03/2017 - 9:36am

  4. PlayPosit- Accessibility

    Concerns Information for Instructors Service Road Map and Accessibility Documentation Get Help or Provide ... to acquire the same information, engage in the same interactions, and enjoy the same services as a person ... of the PlayPosit pilot service, instructors (and others creating and sharing content) share the responsibility ...

    02/08/2018 - 5:06pm

  5. Canvas- Accessibility

    Information for Instructors using Assistive Technology Service Road Map & Accessibility Documentation Get ... and enjoy the same services as a person without a disability in an equally effective and equally inclusive ... please report them to the IT Service Center at or 303-735-4357 (5-HELP from ...

    10/19/2017 - 12:41pm

  6. Firewall & Server Registration

    that need to provide access to services from the Internet can request an exception; however, departments ... designed to permit or deny network transmissions based upon a set of rules and is frequently used ... to protect networks from unauthorized access while permitting legitimate communications to pass. Campus units ...

    08/09/2017 - 10:30pm

  7. Apple Releases Flashback Removal Tool and Updates to OS X

    the IT Service Center at 303-735-4357 (or 5-HELP from an on-campus phone) or Phone help ... is available Monday through Friday from 8 a.m. to 7 p.m. Network Connect Known Issue Related to Java Update ... the campus’s Network Connect VPN requires that the Java applet plug-in be enabled in order to connect. Learn ...

    01/10/2018 - 4:20pm

  8. Firewall- Technical Information & Server Registration

    units that need to provide access from the Internet for those services can use an online form to request ... on this service. In this case no further action is required since SSH is allowed in from the Internet by default. ... you need to answer is if that service needs to be accessible from the Internet. The next two lines ...

    04/03/2017 - 9:36am

  9. Contact & Locations

    Contact OIT IT Service Center Phone: 303-735-4357 (5-HELP from an on-campus phone) Email: ... Self-Service Portal: IT Service Center Hours Monday- ... Friday: 7:30 a.m. – 7:00 p.m. Saturday- Sunday: 12:00 noon – 6:00 p.m. Note: The IT Service Center is closed ...

    02/19/2018 - 4:34pm

  10. IT Service Center- Purpose & Mission

    Overview You can contact the IT Service Center by calling 303-735-HELP, walking into the service ... center, or by sending email to When you contact the IT Service Center in any ... of these ways, our goal is to have an IT Service Center staff member resolve your service request or incident. ...

    08/09/2017 - 8:40pm