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  1. Call Center Management

    by recognizing, answering and routing incoming calls to appropriately skilled agents or groups. Features The Call ... evenly among a group of telephone answering positions called agents. When all agents are busy, callers ...

    02/15/2018 - 10:27am

  2. MyCUHub- Criteria

    department or students. These can help organize Students into groups that make communicating and planning ... walk in or group meetings easier. Use the  Create Advisor Criteria tutorial to assist in adding ...

    03/15/2018 - 3:14pm

  3. Legacy Web Publishing- General Permissions Guide

    Permissions Symbols There are three categories of users: Type Symbol User/Owner u Group g Other (world) ... of the first column in the-l listing:- r w x r w x r w x user/owner group other Looking again at our ... by the User, and readable by the Group and Other. No other permissions have been allowed; thus, the rest ...

    08/09/2017 - 9:10pm

  4. ServiceNow- Application and Module Definitions

    your labels. Labels allow for the grouping and organizing of records, and can be created by any user. ... Service Desk: A collection of modules related to the tasks that are assigned to you, your work group ... My Groups Work: A list of all tasks that have been assigned to your work group’s queue. My Groups ...

    05/23/2017 - 4:10pm

  5. Technology Tools Navigator

    an upcoming event!   Technology Guru icon Guru: Use social media Create a Google Group and post on Google+ ... to request a Google Group for your course. Creating Accessible Learning Materials   Technology ... Minimalist: Email large files to individuals or groups Use CU’s Large File Transfer Service   More Info: ...

    08/10/2017 - 1:00am

  6. D2L- Using the Accessibility Checker

    that describes a group of rows, select  Row Group. If the header cell is a merged cell that describes a group ... of columns, select  Column Group. Then click  Repair. Adjacent links should be merged If you provide two ...

    07/26/2017 - 12:34pm

  7. VoiceThread- Request a Pro Account

    such as unlimited VoiceThreads and the ability to create Groups. To request an upgrade, please fill out ...

    02/09/2017 - 11:01am

  8. Office 365- SharePoint Departmental Intranet Site

    SharePoint User group (SPUG)- a group on campus which meets once a month for lunch and learn sessions.  ... Topics are related to how individuals, groups and departments are currently using SharePoint. Learn more ...

    08/10/2017 - 12:10am

  9. Web Content and Applications

    for departments, student groups, faculty, staff and students, as well as fee-based advanced hosting. You can learn ... Departments, SOFO approved student groups and faculty. Preferred  CU Boulder supported web publishing platform ... team/department websites, use Sharepoint Online. For official student group websites, use Web Express. For official course ...

    06/20/2018 - 5:35pm

  10. Research, Server, and Data Center Resources

    the university is home to several groups who focus their attention on meeting those needs. Research Computing ... high-speed data transfer capabilities, and support  for data sharing. Additionally, the RC group provides ... by each group on their respective service pages: Research Computing- Services, SIS- Service Offerings, ...

    04/03/2017 - 9:36am