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  1. Telephone Service- FAQ

    voice telephone calls over a data network. VoIP services on the CU Boulder campus will convert your ... VoIP — which stands for Voice over Internet Protocol and often pronounced "voyp" – transmits ... voice energy into a digital signal that is packetized and travels over the campus IP data network ...

    12/15/2017 - 4:35pm

  2. VPN- Connect with Cisco IPSec for Mac

    to connect to the VPN service using native functionality for Mac OSX. However, due to security concerns ... - Cisco VPN Client Open System Preferences. Click the  Network  icon. Click the  +  button. From the  ... in a service name, then click the  Create  button. Type vpn.colorado.edu in the Server Address Note:   Advanced ...

    01/19/2018 - 2:50pm

  3. Download Error

    faculty and staff that are on-campus, or are using campus Internet services (such as CU Boulder's ... ERROR: You cannot download this file from an off-campus network. At this time, only students, ...

    08/02/2011 - 2:41pm

  4. DDS- Service Level Agreement

    Service Level Agreement: OIT Dedicated Desktop Support This document outlines the Service Level ... are represented in the related document for each group. The name of the accompanying document is: Service Level ... of this agreement is: To represent the capabilities of the service. To establish a shared set of expectations ...

    07/11/2016 - 4:26pm

  5. eduroam- Service Guidelines

    or DHCP servers if configured incorrectly, which can disrupt service to other network users. ... Team because incorrectly configured access points can disrupt network services for many other campus ... and wireless networks. Contact the IT Service Center (303-735-4357, 5-HELP from on campus, ...

    01/06/2015 - 12:22pm

  6. Cisco VPN Upgrade: Downtime & New Client to Install

    Technology (OIT) will be upgrading the hardware that hosts the CU Boulder Cisco VPN service. This upgrade ... will bring several improvements to the Cisco VPN service including high availability and site diverse ... During the one-hour upgrade maintenance window, the Cisco VPN service will be unavailable. If you require ...

    01/10/2018 - 8:00pm

  7. Wireless Internet- Interference Sources

    signal, extremely slow download speeds, dropped Wi-Fi connections, and increased delay for Internet ... ways that the service can be degraded by interference sources. Some interference sources are more ... service. Interference Source Impact Course of Action Personal Wi-Fi access points HIGH Personal Wi-Fi ...

    08/09/2017 - 11:20pm

  8. UCB Wireless Network Registration

    campus, check out UCB Guest Wireless. Please Note: The CU Boulder campus network registration service ... browser and register on the network. An IdentiKey is required. If you're a guest to the CU Boulder ... is being upgraded. The rollout of the new network registration process is happening in phases across ...

    08/09/2017 - 6:20pm

  9. UCB Wireless

    locations, in residence halls and even on the Buff Bus. CU Boulder's wireless network consists ... of permanently installed access points built with 802.11a/b/g network hardware. 802.11n is being installed ... as part of new construction projects. Family Housing wireless service is provided by Comcast and you can ...

    01/30/2018 - 10:28am

  10. Security Awareness- Wireless Security

    Boulder network and your home network. Custom VPN Who Can Download It: Departments, groups or services ... at Starbucks, at DIA or even home wireless networks. One way to protect yourself is to use the campus's VPN ... (Virtual Private Network). A VPN provides a secure encrypted tunnel from your computer to CU's network ...

    08/09/2017 - 8:00pm

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