Breadcrumb TourArchived: Apple MacBook Pro Battery Recall

Last Updated: 11/20/2019

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. The FAA has banned this type of MacBook Pros from flights due to the fire risk posed. 

Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number. If you purchased a MacBook Pro during that time, use Apple’s battery recall lookup tool to check if your computer is at risk. If your computer is eligible for recall, follow the instructions on the lookup tool page.

Dedicated Desktop Support (DDS) technicians have already reached out to DDS supported faculty and staff that are eligible for the recall. If you’re supported by Dedicated Desktop Support and were not contacted, your computer is fine.