Start Date & Time
End Date & Time
Description
Issue Resolved: 11:45 am
OIT has rebooted one of the two boarder routers (TCOM) and all services appears to be performing normally.
Issue Reported: 9:55 am
OIT has received reports from campus users experiencing problems accessing on- and off-campus websites (mycuinfo, www.colorado.edu etc.) and is currently troubleshooting the problem. At this time the performance issues are intermittent. Note: while the issue was first reported at 9:55 am, OIT received automatic notification from their monitoring systems and from clients that some on-campus web pages, Email access, and VPN access were unavailable from both on-campus and off-campus locations.
More information will be posted here as it becomes available.
| Attachment | Size |
|---|---|
| Incident Report for Border Router Outage 7_15_2012.pdf (37.47 KB) | 37.47 KB |
